Kooth - Frequently asked Questions
Why is Kooth free?
Kooth is delivered in partnership with the NHS and other organisations to provide free mental health support to young people.
I'm in need of urgent support. Can you help me?
Kooth is not a crisis support service. If you need urgent support, please dial 999 or contact urgent support services.
I am over 18 but want to find mental health support. What can I do?
In some areas, Kooth is available to people aged between 18-25. We also have an adults service called Qwell. It's available to adults in many areas across the UK. Please visit qwell.io to find out more.
Is Kooth part of the NHS?
Kooth is commissioned by many NHS bodies, and also by many Police Commissioning Services across the UK.
What do you do with my personal data?
Kooth is a completely anonymous service. For further information on our data and privacy policy, please visit https://www.kooth.com/privacy
Is Kooth available in other parts of the UK?
Kooth is available wherever it has been commissioned. We are active in many areas of the UK. To find out more, visit kooth.com
Why do you need to know my gender and ethnicity?
Understanding our users' backgrounds helps us check that the services we provide are reaching as many people, from as many backgrounds, as possible. It also helps us signpost you to the right services & support. Historically, some sections of society slip through the cracks of traditional mental health support. We are dedicated to ensuring this doesn't happen with Kooth, and really appreciate your help.
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